PASSEDHouston City Council · 2026-01-13

The City Council adopted an ordinance addressing water and sewer rates charged by Undine, LLC, a private utility operating within Houston, ordering the company to comply with rate regulations and issue refunds.

What it means for you

Customers of Undine, LLC in the District H area who were overcharged for water or sewer service may be entitled to refunds under this order.

Outcome

Adopted — vote recorded in official minutes. Ordinance 2026-0020, official minutes of January 13, 2026.

Utilities — see all →District H

Official sources

Meeting minutes — full record with the vote (PDF) ↗

These are the official minutes — the narrative record of what happened at the meeting, including the vote on each item.

Official council district boundaries · City of Houston GIS. Tap a district to see who represents it.

How to weigh in

Where: City Hall, 901 Bagby, 2nd Floor, Houston, TX 77002
When: Council meets Tuesdays 1:30 p.m. & Wednesdays 9:00 a.m. Public Session — when you can speak — is Tuesdays at 2:00 p.m. (5:00 p.m. on the last Tuesday of the month).
Speak: Register by 3:00 p.m. the Monday before: call 832.393.1100, email speakers@houstontx.gov, or go in person to the City Secretary (City Hall Annex, 900 Bagby, Room P101). Each speaker gets 1–3 minutes.
Watch: Live on HTV ↗

From the City Council meetings information page. Confirm the exact date on the official agenda before you go.

Quick answersfrom the official record

Who decides?Houston City Council — its 16 members (11 district + 5 at-large) vote; the Mayor presides and also votes. Taken up at the January 13, 2026 meeting — Adopted.minutes ↗

The official caption doesn't name a dollar amount, a beneficiary, or who pays for it — full details in the official minutes ↗

Cite this: https://plaindocket.com/item/real-cs20260113-21 — data from official records via PlainDocket.