PASSEDHarris County Commissioners Court · 2026-07-09

The county is extending its contract with Precision Task Group, Inc. through December 31, 2026 to continue implementing ServiceNow software for the 3-1-1 constituent services system, with no additional cost.

What it means for you

Residents who use Harris County's 3-1-1 service to submit requests or complaints may continue to see that system supported by the same vendor under the extended contract.

Outcome

A motion was made by Commissioner Ellis, seconded by Commissioner Garcia, that this item be approved. The motion carried by the following vote: (5-0)

How each member voted

Lina Hidalgo (County Judge): AyeRodney Ellis (Commissioner, Precinct 1): AyeAdrian Garcia (Commissioner, Precinct 2): AyeTom S. Ramsey (Commissioner, Precinct 3): AyeLesley Briones (Commissioner, Precinct 4): Aye

5–0, per the official record.

Contracts & spending — see all →Harris County (countywide)

Official source

Official meeting record — Harris County Legistar ↗

The record includes an individually-attributed vote for this item, shown above.

Official council district boundaries · City of Houston GIS. Tap a district to see who represents it.

Quick answersfrom the official record

Who's paid?Precision Task Group, Inc.Legistar record ↗

Who decides?Decided by a vote of the Harris County Commissioners Court. Taken up at the July 9, 2026 meeting — Adopted.Legistar record ↗

The official caption doesn't name a dollar amount or which fund pays for it — full details in the official Legistar record ↗

Cite this: https://plaindocket.com/item/real-hc26-4308-191569 — data from official records via PlainDocket.