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PASSEDHouston City Council · 2026-02-10

The City Council approved spending up to $322,799.73 to purchase a one-year license for Oracle Service Cloud (RightNow) software for Houston Public Works, awarded to the vendor Mythics, LLC.

What it means for you

This software supports Houston Public Works' building inspection operations; residents who apply for building permits or interact with inspection services may be affected by how well that department manages its customer service and case-tracking systems.

Outcome

Adopted — all voting aye, nays none. Motion 2026-0079, official minutes of February 10, 2026.

Contracts & spending — see all →Citywide

Official sources

Meeting minutes — full record with the vote (PDF) ↗

These are the official minutes — the narrative record of what happened at the meeting, including the vote on each item.

District A — Amy PeckADistrict B — Tarsha JacksonBDistrict C — Joe PanzarellaCDistrict D — Carolyn Evans-ShabazzDDistrict E — Fred FlickingerEDistrict F — Tiffany ThomasFDistrict G — Mary Nan HuffmanGDistrict H — Mario CastilloHDistrict I — Joaquin MartinezIDistrict J — Edward PollardJDistrict K — Martha Castex-TatumK

Official council district boundaries · City of Houston GIS. Tap a district to see who represents it.

How to weigh in

Where
City Hall, 901 Bagby, 2nd Floor, Houston, TX 77002
When
Council meets Tuesdays 1:30 p.m. & Wednesdays 9:00 a.m. Public Session — when you can speak — is Tuesdays at 2:00 p.m. (5:00 p.m. on the last Tuesday of the month).
Speak
Register by 3:00 p.m. the Monday before: call 832.393.1100, email speakers@houstontx.gov, or go in person to the City Secretary (City Hall Annex, 900 Bagby, Room P101). Each speaker gets 1–3 minutes.
Watch
Live on HTV ↗

From the City Council meetings information page. Confirm the exact date on the official agenda before you go.

Quick answersfrom the official record
How much?$322,800minutes ↗
Who's paid?MYTHICS, LLCminutes ↗
Which fund?Building Inspection Fundminutes ↗
Who decides?Houston City Council — its 16 members (11 district + 5 at-large) vote; the Mayor presides and also votes. Houston Public Works brought it forward. Taken up at the February 10, 2026 meeting — Adopted, all voting aye.minutes ↗

What this company has been paid

The city's published checkbook records $686,860 paid to Mythics LLC across 74 payment lines, FY2025–FY2026.

That is money already paid across all city business with this company — not the amount this item approves, and not a total for this contract.

See the year-by-year breakdown →

Cite this: https://plaindocket.com/item/real-cs20260210-10 — data from official records via PlainDocket.